Summary of the Role:

As our Guest Experience & Entertainment Manager, your role is vital in crafting unforgettable moments for our guests. You'll be the heartbeat of our vibrant bar and entertainment scene, ensuring each guest's experience is not just good, but extraordinary.

Your Mission:

● Responsible for the entire Guest Experience

● Responsible for the content and direction of all communication towards guests and handling of guests complaints

● Enhance our bar and entertainment offerings, making every night a highlight for our guests.

● Lead the Front Office & Bar teams to excellence, ensuring top-tier hospitality and memorable experiences. ● Design and oversee a captivating events schedule that sets us apart as Uluwatu's nightlife hub.

● Drive innovative Food & Beverage promotions, turning our bar into a must-visit destination.

● Market our events creatively, capturing the energy and excitement of Lay Day Uluwatu.

● Foster online engagement with guests, creating a buzzing community atmosphere.

● Actively gather and utilize guest feedback to continuously elevate the bar and entertainment experience.

You Are:

● Experienced in guest relations or hospitality, with a passion for creating amazing bar and event experiences.

● A true leader, capable of inspiring a team dedicated to top service and unforgettable moments.

● A communication wizard – your interactions set the stage for exceptional guest experiences.

● A creative mind, adept in event planning and innovative marketing strategies.

● Social media savvy, with a knack for engaging online audiences.

● Fluent in English; additional language skills are a bonus.

Why Lay Day Hostel?

Here, you'll lead the way in one of Bali's most dynamic and exciting environments. It's a place where work is as exhilarating as a Bali adventure, where you're not just providing a service, but creating joy and lasting memories.

Summary of the Role:

As our Guest Experience & Entertainment Manager, your role is vital in crafting unforgettable moments for our guests. You'll be the heartbeat of our vibrant bar and entertainment scene, ensuring each guest's experience is not just good, but extraordinary.

Your Mission:

● Responsible for the entire Guest Experience

● Responsible for the content and direction of all communication towards guests and handling of guests complaints

● Enhance our bar and entertainment offerings, making every night a highlight for our guests.

● Lead the Front Office & Bar teams to excellence, ensuring top-tier hospitality and memorable experiences. ● Design and oversee a captivating events schedule that sets us apart as Uluwatu's nightlife hub.

● Drive innovative Food & Beverage promotions, turning our bar into a must-visit destination.

● Market our events creatively, capturing the energy and excitement of Lay Day Uluwatu.

● Foster online engagement with guests, creating a buzzing community atmosphere.

● Actively gather and utilize guest feedback to continuously elevate the bar and entertainment experience.

You Are:

● Experienced in guest relations or hospitality, with a passion for creating amazing bar and event experiences.

● A true leader, capable of inspiring a team dedicated to top service and unforgettable moments.

● A communication wizard – your interactions set the stage for exceptional guest experiences.

● A creative mind, adept in event planning and innovative marketing strategies.

● Social media savvy, with a knack for engaging online audiences.

● Fluent in English; additional language skills are a bonus.

Why Lay Day Hostel?

Here, you'll lead the way in one of Bali's most dynamic and exciting environments. It's a place where work is as exhilarating as a Bali adventure, where you're not just providing a service, but creating joy and lasting memories.

Job Summary: 

We are seeking an experienced and highly motivated Marketing Manager to join us at Lay Day Hostels. As a Marketing Manager, you will play a pivotal role in driving occupancy, enhancing brand awareness, and fostering guest engagement across our portfolio of hostels and F&B Venues. Reporting directly to the Chief Operating Officer, you will be responsible for developing and executing comprehensive marketing strategies tailored to the unique offerings and target demographics of each hostel or venue.

Responsibilities:

● Develop and implement innovative marketing strategies to attract and retain guests, increase direct bookings, and maximize revenue.

● Conduct market research to identify trends, insights, and opportunities within the budget constraints of hostel operations.

● Manage the company website and online presence, including SEO's and third-party booking platforms, to optimize visibility and drive traffic.

● Collaborate with and direct the social media managers, implementing strategies to boost social media presence and engagement

● Helping to create compelling content, including website copy, blog posts, social media posts, and email newsletters, to showcase each hostel's unique features, events, and local attractions.

● Cultivate relationships with local businesses, tour operators, and travel influencers to establish partnerships and cross-promotional opportunities.

● Plan and execute targeted advertising campaigns, promotions, and events to drive occupancy during off-peak periods and increase brand awareness.

● Monitor and analyze key performance indicators (KPIs), including occupancy rates, average daily rate (ADR), and guest satisfaction scores, to measure the effectiveness of marketing initiatives and make data-driven recommendations for optimization.

● Manage the marketing budget for each hostel, track expenses, and prepare regular reports on ROI and performance against goals.

● Stay informed about industry trends, emerging technologies, and best practices in marketing, hospitality, and travel, and share insights and recommendations with the team.

Requirements:

● A Bachelor's degree in Marketing, Communications, Hospitality Management, or related field is preferred.

● Minimum 2 years of experience in marketing, preferably in the hospitality or travel industry.

● Proven track record of developing and implementing successful marketing strategies that drive occupancy, revenue, and brand awareness.

● Strong understanding of digital marketing channels and techniques, including SEO, social media, email marketing, and content creation.

● Excellent communication skills, both written and verbal, with the ability to create compelling content and engage with diverse audiences.

● Creative thinker with a passion for travel, hospitality, and creating memorable guest experiences.

● Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

● Proficiency in marketing analytics tools and software, such as Google Analytics, Hootsuite, and Mailchimp.

● Experience managing budgets, tracking expenses, and preparing reports on marketing performance.

● Flexibility to travel occasionally to visit hostels and attend events.

● Fluent in English; additional language skills are a bonus.

Why Lay Day Hostels?

Here, you'll help lead the way in one of Bali's most dynamic and exciting environments. It's a place where work is as exhilarating as a Bali adventure, where you're not just providing a service, but creating joy and lasting memories.

JOB SUMMARY :

The Head of Bartenders have a vital responsibility to ensure all operational and teamwork running successfully, in accordance with the standard of the hostel and are individually profitable. To prepare and serve beverages and provide all guests with courteous, professional, efficient, and flexible service that supports the outlet’s operating concept and brand promise. 

RESPONSIBILITY : 

• Managing the business operations of a dynamic establishment
• Hiring, training, scheduling, and supervising staff members
• Ensuring compliance with safety regulations, health codes and standard service procedures
• Attending to customer complaints or issues and resolving them as quickly as possible
• Responsible for achieving daily and monthly sales targets
• Responsible for product quality, outlet performance, and customer satisfaction
• Overseeing inventory, food & beverage preparation, food & beverage storage and dining areas
• Maintaining and inspecting the cleanliness and neatness of the work areas and table set ups

REQUIREMENTS : 

• Candidate must possess at least Diploma or bachelor’s degree in all majors Educations 
• Have experience working as SPV / Leader in the field of F&B at least 1 year.
• Strong leadership.
• Preferred in open bar skills management.
• Good guest interaction
• Strong interpersonal and communication skills.
• English is a must (Written and Spoken).
• Love to work in a team with target oriented.
• Proof of police record certificate

Why Lay Day Hostel?

Here, you'll lead the way in one of Bali's most dynamic and exciting environments. It's a place where work is as exhilarating as a Bali adventure, where you're not just providing a service, but creating joy and lasting memories.

JOB SUMMARY :

The Head of Bartenders have a vital responsibility to ensure all operational and teamwork running successfully, in accordance with the standard of the hostel and are individually profitable.  To prepare and serve beverages and provide all guests with courteous, professional, efficient, and flexible service that supports the outlet’s operating concept and brand promise. 

RESPONSIBILITY : 

• Managing the business operations of a dynamic establishment
• Hiring, training, scheduling, and supervising staff members
• Ensuring compliance with safety regulations, health codes and standard service procedures
• Attending to customer complaints or issues and resolving them as quickly as possible
• Responsible for achieving daily and monthly sales targets
• Responsible for product quality, outlet performance, and customer satisfaction
• Overseeing inventory, food & beverage preparation, food & beverage storage and dining areas
• Maintaining and inspecting the cleanliness and neatness of the work areas and table set ups

REQUIREMENT : 

• Candidate must possess at least Diploma or bachelor’s degree in all majors Educations 
• Have experience working as SPV / Leader in the field of F&B at least 1 year.
• Strong leadership.
• Preferred in open bar skills management.
• Good guest interaction
• Strong interpersonal and communication skills.
• English is a must (Written and Spoken).
• Love to work in a team with target oriented.
• Proof of police record certificate

Why Lay Day Hostel?

Here, you'll lead the way in one of Bali's most dynamic and exciting environments. It's a place where work is as exhilarating as a Bali adventure, where you're not just providing a service, but creating joy and lasting memories.